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Ice Brodband keeps its customers out in the cold
limerick |
miscellaneous |
news report
Tuesday June 30, 2009 14:37 by Irate Murroevian
Despite no mention on the company website this customer can confirm that the Ice Broadband service in East Limerick has been down for the past nine days and the company is stil not able to give any indication of when the service will be reinstated. Despite many telephone queries by customers during the first day of the outage the company failed to make any contact with its customers until 17:25 on Monday 22nd June. A text message that gave no indication of the nature of the problem or when they expected to have the service restored read: “Due to a hardware failure the service is currently down an engineer is currently working to resolved the issue a further update will follow regards Ice” |
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